Product Manager specializing in SaaS growth, retention, and data-driven strategy

With 8 years of experience leading cross-functional teams across Europe, the US, and emerging markets, I build products that are scalable, user-friendly, and commercially impactful, from cutting onboarding time from 2 weeks to 1 day, to boosting product NPS by +15 points.

See how I’ve turned customer insights into measurable product outcomes → View Projects.

Highlights

I focus on delivering measurable outcomes across global enterprises.

  • 📲 2 weeks → 1 day — Cut onboarding time and drove 10% upsell revenue with WhatsApp & SMS campaigns.
  • 📈 +15 NPS — Boosted satisfaction and reduced CS workload by 20% through self-service reporting.
  • ⚙️ 80% fewer manual tasks — Increased platform engagement by 35% with a 0 → 1 automation product.
  • 💬 -70% tickets — Reduced import-related support requests and accelerated customer time-to-value.
  • 🤖 High efficiency — Applied LLMs to accelerate roadmap exploration and prototyping
  • 🎯 Product Vision — Defined multi-year strategies across automation, campaign orchestration, and analytics.

Work

  1. Company
    Cloud Indexed
    Role
    Founding Product Manager
    Date
  2. Company
    CustomerGauge
    Role
    Senior Product Manager
    Date
  3. Company
    MaisPVC
    Role
    Production Planning Analyst
    Date
  4. Company
    Amcor
    Role
    Industry Product Intern
    Date
Download CV

Education

  1. Company
    University of Sao Paulo
    Role
    Mechanical Engineering
    Date
  2. Company
    Google
    Role
    Google Analytics Certified
    Date
  3. Company
    freeCodeCamp
    Role
    Responsive Web Design Certified
    Date
  4. Company
    Coursera
    Role
    Software Product Management Specialization
    Date
  5. Company
    Coursera
    Role
    Interaction Design Specialization
    Date
  6. Company
    Pendo
    Role
    Product-led Certification
    Date