About Me

Who I Am

I’m Jackelyne Ferreira, a Product Manager with 8 years of experience delivering SaaS solutions across Europe, the US, Brazil, and emerging markets. I specialize in product-led growth, retention, and data-driven decision making, with a focus on turning complex customer needs into scalable, user-friendly solutions.

Market & Positioning

I actively benchmarked competitors, tracked new releases and industry trends, and translated these insights into roadmap decisions that balanced innovation with customer needs. This allowed me to define positioning that fit the company vision while addressing improvement areas for existing clients. Working in agile environments taught me to adapt roadmaps quickly, without losing strategic direction.

Leadership & Mentorship

I’ve managed and mentored team members including a Product Owner, QA, and Product Support. Beyond task delegation, I was responsible for 1:1s, career development, and coaching, helping my team grow their skills and confidence. These experiences taught me to lead with empathy, give actionable feedback, and support people in achieving their career goals while delivering business results.

AI & Emerging Tech

Recently, I’ve been applying LLMs and AI tools (ChatGPT, Claude, Gemini, Cursor, Junie, Co-Pilot) to product management workflows. This includes using AI for market research, roadmap exploration, prototyping, and frontend development support. My work with Cloud Indexed, an AWS navigation platform, reinforced how AI can simplify complex technical experiences and accelerate discovery, skills I now bring into larger-scale product environments.

What Drives Me

I’m motivated by the challenge of connecting customer insights, market signals, and team collaboration into products that not only solve problems, but also create meaningful value at scale.